91% were satisfied or very satisfied with UKAS’ overall service over the last year.
97% were satisfied or very satisfied that UKAS understood their business needs.
93% were satisfied or very satisfied that the application of the accreditation requirements was consistent with the previous year.
90% of those who had applied for extensions to scope were satisfied or very satisfied that it had been dealt with promptly.
88% were satisfied or very satisfied that UKAS had responded to their improvement actions in a timely manner.
90% were very satisfied or satisfied that UKAS staff were easy to contact.
The full results for the quarter can be found here