88% were satisfied or very satisfied with UKAS’ overall service over the last year.
25% thought the service had improved last year compared with the previous year; 62% thought there had been no change.
88% were satisfied or very satisfied that UKAS understood their business needs.
96% were satisfied or very satisfied that their assessment visit had been conducted well.
83% of those who had applied for extensions to scope were satisfied or very satisfied that it had been dealt with promptly.
90% were satisfied or very satisfied that UKAS was effective in promoting awareness of accreditation and the UKAS brand.
The full results for the quarter can be found here