» Customer Satisfaction

We are committed to ensuring that the delivery of our service is effective and valued by our customers.  We are continually aiming to improve the delivery of our service to our customers.

UKAS conducts a quarterly customer satisfaction survey in which customers are given the opportunity to provide UKAS with feedback with regards to our service.  The feedback from the surveys is then published on our website, the latest of which is published here.

UKAS welcomes feedback from customers, as this assists us with continuing to develop and improve areas that our customers identify as being of importance. If you have any suggestions for improvements these can be submitted to: customerfeedback@ukas.com

UKAS takes all feedback very seriously. Find out what UKAS is doing with all the feedback it receives about the services it provides.