UKAS Standard Terms and Conditions for Training Services

This is a legal agreement between you (the Client) and United Kingdom Accreditation Service (‘We’ or “UKAS”) for the provision of UKAS training courses (Training Courses).

By submitting an online or electronic booking form, you agree to these terms which will bind you and your Company.

1. Services

1.1 In consideration of the payment of fees by the Client, UKAS shall provide the

1.2 UKAS shall use reasonable endeavours to supply the Training to the Customer in
accordance with the terms and conditions set out in this Agreement and
reserves the right to amend any of the UKAS Training Courses at any time
without notice.

1.3 UKAS reserves the right to cancel, curtail or re-schedule training courses or
events, in which case it shall use reasonable endeavours to notify the Client. In
such circumstances, UKAS will offer (at its sole discretion) alternative dates, a full
refund, or a credit note.

2. Fees and Payment

2.1 Unless otherwise stated in the Proposal the Charges for the Training shall be calculated on a per session per Delegate basis.

2.2 UKAS shall invoice the Client in respect of the fees due under this Agreement. The fees shall be set out in this Agreement, or if no fees are specified, the standard
fees charged by UKAS for such Services at the date of provision apply.

2.3 All sums payable to UKAS under this agreement:

2.3.1 Are exclusive of VAT. The Client shall pay UKAS any VAT properly chargeable on services supplied by UKAS, provided UKAS has delivered a correct VAT invoice as required by statute.
2.3.2 Shall be paid in full without any set-off, counterclaim, deduction or withholding.

2.4 The Customer shall pay any invoice submitted by UKAS within 30 calendar days of issue, and in any event prior to the Training taking place.

2.5 Failure by the Customer to pay any fees when they fall due may result in:

2.5.1 The Delegate’s place on the Training being withdrawn.
2.5.2 UKAS withholding issue of any certificates due to the Delegate from completion of the Training.

3. Cancellation, Transfer and Substitution

3.1 The cancellation and/or re-scheduling fees set out below shall apply in the event
a course (or the Client’s attendance at a course) is cancelled or rescheduled at
the Client’s request. UKAS may issue a supplementary fee invoice to the Client
for such cancellation and/or re-scheduling fees and the Client shall make full
payment to UKAS within Thirty (30) Working Days of the date of that invoice:

Public Scheduled Courses (Face to Face and Virtual) (non-residential)

Date of Cancellation/ReschedulingCancellation Fee PayableTransfer Fee Payable
20+ clear Working Days prior to the start of the course0%0%
19-11 clear Working Days prior to the start of the course50%25%
10-6 clear Working Days prior to the start of the course75%50%
Fewer than 6 Working Days prior to the start of the course100%50%

3.2 Substitutions will be accepted in writing up to two clear working days before the start of the course.

4. Intellectual Property

4.1 Any document including, but not limited to, any presentation or course material provided by UKAS and the copyright contained therein shall be and remain the property of UKAS. The Client shall not alter or misrepresent the contents of such documents in any way. The Client shall be entitled to make copies for its
internal purposes only.