UKAS Training Courses

Terms and Conditions of Booking  

NB: UKAS does not accept the Terms and Conditions of other companies.

Invoice Payment

Payment of invoices for course bookings is due within 30 calendar days of the invoice date or 15 calendar days prior to the provision of the services, whichever is the earlier.  

Bookings made within the 15 calendar day period must be paid for immediately.  

The invoice for the training course fee is raised on the day of submission of the booking form. Please ensure the information on your booking form is correct, especially your Accounts/Finance Information.  

NB: If incorrect information is provided on the booking form or purchase order numbers are not provided at the time of booking, resulting in a delay in payment and/or subsequent re-issue of an invoice, there will be a charge of £50.00 for the new invoice to be issued.   

Cancellations 

A full refund will be provided for cancellations received more than thirty working days before the commencement of the training course.  

A refund of 50% will be provided for cancellations received between fifteen and thirty working days before the commencement of the training course. 

No refunds will be given for cancellations received less than fifteen working days before the commencement of the training course.   

Substitutions

Substitutions will be accepted up to two working days before the course date. Details of the substitution must be notified to and acknowledged by UKAS.   

Transfers

Registered delegates who wish to transfer to a different date for the same event (subject to availability) can do so for the following charges:   

No charge for transfer notification received more than thirty working days before the commencement of the training course. 

 An administration charge of £50.00 per delegate for transfer notification received between fifteen and thirty working days before the commencement of the training course.   Any transfer request received less than fifteen working days prior to the commencement of the course will incur charges for any accommodation reserved, or if non-residential, the day rate at the time of booking. The fee will be applicable to each delegate.  

UKAS will allow a maximum of two transfers per delegate. 

UKAS always strives to be flexible with delegates. If there are unforeseen circumstances, which may prevent a delegate attending a course, if we are notified of this in advance, we will do our best to accommodate you on future courses. If you don’t advise us of extenuating circumstances, the full course fees will become due under our booking terms and conditions.  

Course Fees include:

An extensive delegate pack, refreshments, accommodation and meals, as described in the course programme.  

 

Registered Office & Head Office: 2 Pine Trees, Chertsey Lane, Staines upon Thames, Middlesex TW18 3HR 

Tel : +44 (0) 1784 429000 www.ukas.com  

Registered in England as a company Limited by Guarantee No. 3076190