Nonconforming work, cause and extent

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As an Accrediting Body, UKAS works to the requirements of ISO/IEC 17011 and therefore assess the robustness of Conformity Assessment Body (CAB) processes for identifying and managing nonconformities; this is very important to provide confidence that the CAB is competent to meet requirements on an ongoing basis.

This module takes you through key aspects of managing nonconformities/nonconforming work. It includes the definitions of nonconforming work, cause, and the extent and looks at how this requires consideration in your environment as well as during any second and third-party assessments.

Within the module are some tools that can be used for determining causes and scenarios from a variety of settings for you to work through.

It also includes the requirements for responding to findings when raised as part of a UKAS assessment visit.

  • Learning objectives

    By the end of this module, learners will:

    • Understand the definitions of nonconformity/nonconforming work, cause and extent.
    • Be aware of the cycle of management of nonconformities/nonconforming work.
    • Be aware of the implications of these requirements for accrediting bodies.
    • Be aware of a variety of different tools to determine cause.
    • Have developed the practical application of these concepts using examples provided.
  • Who should enrol?

    The module is pertinent to anyone seeking accreditation to international requirements and for anyone wishing to understand more about this key component of a management system.

  • Duration

    One hour

  • Price

    £65 excluding VAT

    Please note: online payment by credit card only

  • eLearning

    This training is presented as self-paced, modular online eLearning. After your payment for this training is processed, you will receive an email including a link to access the course material. This is available 24/7 and will be accessible to you for 12 months from the date of purchase.

    When completed, you will be issued with a certificate of completion.