This practical and highly interactive two-day course will help delegates understand the requirements and key principles of ISO/IEC 17021-1 and its application to accreditation for various types of management system certification.
-
Overview
ISO/IEC 17021-1:2015 and its related parts are a series of International Standards or Normative documents relating to conformity assessment requirements for bodies providing audit services and certification of management systems.
Certification Bodies that are accredited to this standard have demonstrated impartiality and competence, to give assurance that certified activity carried out by these organisations can be used with confidence.
Please ensure you read the minimum requirements for this course before booking to attend.
-
Learning outcomes of this course
By the end of this course, delegates will have:
- An understanding of the requirements of the standard, as delivered by practising UKAS lead assessors
- Knowledge to apply the requirements of the standard including those relating to impartiality, competence and the management system certification process
- Worked in interactive sessions with fellow candidates to help develop their understanding of the requirements through discussion
Delegates who attend the course in full will receive a certificate of attendance once their invoice has been settled.
-
Key topics
- Overview of Management Systems Certification
- Scope, Definitions and Principles
- Organisation and Governance
- Operational Control
- Impartiality
- Management of Competence
- Developing a New Certification Scheme
- The Certification Process including:
- Programme Planning
- Audits and Integration – Programming, Planning, Meeting Objectives and Reporting
- Decision Making
- Management System Requirements
-
Who should attend?
The course is aimed at those wanting an awareness of the requirements for the development, operation and maintenance of an accredited Management System Certification Body. This could include:
- Owners
- Certification Body Operational Personnel
- Technical Managers
- Quality Managers, Coordinators and Officers
- ISO/IEC 17021-1 Technical Assessors
-
Minimum requirements
Delegates will need access to the ISO/IEC 17021-1:2015 Standard, either electronic or hard copy. Standards can be purchased from BSI or ISO.
UKAS Academy virtual courses are usually delivered via the Adobe Connect application. Download links for this free programme can be found within our minimum requirements.
Any additional requirements will be detailed in the joining instructions sent after a booking has been confirmed.
-
Meet the trainers
All UKAS trainers are dedicated professionals with years of practical experience in their specialist areas. Many UKAS trainers have previously worked as Assessment Managers, giving delegates the benefit of their wealth of knowledge.
- Janet Gascoigne
- Steve Randall
- Kevin Belson
- Gillian Manniex
-
FAQs
Will I receive a ISO 17021-1 Awareness course certificate?
Once you have successfully completed the ISO 17021-1 Awareness course, you will receive a certificate of attendance as well as a digital badge which can be shared on social media to showcase your new skills to your network.
Will I need to take an exam?
Successful completion of the ISO 17021-1 Awareness course will require your full attendance and active participation. Activities to check learners’ understanding will often be scheduled after key topics, but there is no individual test or exam.
What are the minimum and maximum delegate numbers for an in-company ISO/IEC 17021-1:2015 Awareness course?
We recommend a minimum of four delegates for the in-company ISO 17021-1 Awareness course. Some courses can have up to twenty participants. Please contact our Sales Team at [email protected] or call us on +44 (0) 1784 429018 to discuss your in-house virtual or on-site course requirements.
What are the benefits of the UKAS Training Academy?
- Courses are developed by UKAS, the UK’s sole national accreditation body with over 25 years’ experience in assessing to the standards.
- Dedicated training advisors to help find the best course or training programme for you.
- Trainers who are practicing Assessment Managers or Technical Assessors for UKAS, specialising in the standard they teach.
- Leading virtual platform facilitating interaction throughout, including group exercises, quizzes and role play.
- In-company courses for multiple delegates, with options for either virtual or on-site delivery.
- eLearning modules for those looking for bitesize learning.
- UKAS Academy certificate and digital badge to share on your socials and add to individual training records for increased confidence in your competency.
What availability do you have on the ISO 17021-1 Awareness course?
Please contact our training advisors at [email protected] or call +44 (0) 1784 429018 to discuss the current availability of each course.
What are the costs for the ISO 17021-1 Awareness course and how do I pay?
- The trainer-led ISO 17021-1 Awareness course can be booked at £1185.00 + VAT per delegate with a purchase order number, and will be invoiced as soon as the booking is processed. The invoice can be cleared by BACS or card payment over the phone. The invoice value must be paid by the course start date.
- eLearning modules can be purchased online with a credit or debit card. If you are spending over £250 in a single transaction please contact our training team for additional payment options.
What are the minimum requirements of the ISO 17021-1 Awareness course?
The minimum requirements of the ISO 17021-1 Awareness course are:
- Access to a copy of the ISO/IEC 17021-1:2015 standard.
- Virtual courses will require the Adobe Connect application. Download links for this free programme can be found within our minimum requirements.
How is the virtual ISO 17021-1 Awareness course delivered?
The virtual ISO 17021-1 Awareness course is delivered using Adobe Connect. Links to download this free application, alongside the minimum requirements for virtual courses, can be found here. Our virtual courses are highly interactive and include group exercises, discussions and regular delegate participation throughout.
We strongly suggest you check you are able to download and test the Adobe Connect application prior to booking your virtual course. If you have any issues with the download or test, please don’t hesitate to contact [email protected].
