ISO/IEC 17021-1:2015 Awareness course

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This practical and highly interactive two-day course will help learners understand the requirements and key principles of ISO/IEC 17021-1 and its application to accreditation for various types of management system certification.

ISO/IEC 17021-1:2015 and its related parts are a series of International Standards or Normative documents relating to conformity assessment requirements for bodies providing audit services and certification of management systems.

Certification Bodies that are accredited to this standard have demonstrated impartiality and competence, to give assurance that certified activity carried out by these organisations can be used with confidence.

Please ensure you read the minimum requirements for this course before booking to attend.

Who is this course for?

The course is aimed at those wanting an awareness of the requirements for the development, operation and maintenance of an accredited Management System Certification Body. This could include:

  • Owners
  • Certification Body Operational Personnel
  • Technical Managers
  • Quality Managers, Coordinators and Officers
  • ISO/IEC 17021-1 Technical Assessors
18-19 Feb 2025

ISO/IEC 17021-1 Awareness

£1185 exc VAT Virtual Class Places Available

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ISO/IEC 17021-1 Awareness

In-house Request

By the end of this course, learners will have:

  • An understanding of the requirements of the standard, as delivered by practising UKAS lead assessors
  • Knowledge to apply the requirements of the standard including those relating to impartiality, competence and the management system certification process
  • Worked in interactive sessions with fellow candidates to help develop their understanding of the requirements through discussion

  • Overview of Management Systems Certification
  • Scope, Definitions and Principles
  • Organisation and Governance
  • Operational Control
  • Impartiality
  • Management of Competence
  • Developing a New Certification Scheme
  • The Certification Process including:
    • Programme Planning
    • Audits and Integration – Programming, Planning, Meeting Objectives and Reporting
    • Decision Making
    • Management System Requirements

Learners will need access to the ISO/IEC 17021-1:2015 Standard, either electronic or hard copy. Standards can be purchased from BSI or ISO.

UKAS Academy virtual courses are usually delivered via the Adobe Connect application. Download links for this free programme can be found within our ‘minimum requirements‘ document.

By the end of this course, learners will have:

  • An understanding of the requirements of the standard, as delivered by practising UKAS lead assessors
  • Knowledge to apply the requirements of the standard including those relating to impartiality, competence and the management system certification process
  • Worked in interactive sessions with fellow candidates to help develop their understanding of the requirements through discussion

  • Overview of Management Systems Certification
  • Scope, Definitions and Principles
  • Organisation and Governance
  • Operational Control
  • Impartiality
  • Management of Competence
  • Developing a New Certification Scheme
  • The Certification Process including:
    • Programme Planning
    • Audits and Integration – Programming, Planning, Meeting Objectives and Reporting
    • Decision Making
    • Management System Requirements

Learners will need access to the ISO/IEC 17021-1:2015 Standard, either electronic or hard copy. Standards can be purchased from BSI or ISO.

UKAS Academy virtual courses are usually delivered via the Adobe Connect application. Download links for this free programme can be found within our ‘minimum requirements‘ document.

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Train with experienced assessors leading your course

All academy trainers are practicing or previous UKAS Assessment Managers with a wealth of experience in conformity assessment

Leading virtual training

With our leading virtual training platform, learners can access the same great courses from the comfort of their home or office

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Attend at premier venues

Our face-to-face training takes place in specialist venues designed to provide the perfect learning environment

Thinking about attending this course? See what our learners have to say about their experience.

Great knowledge of 17021 and a pleasure to learn from the trainers.

Sean Tomlinson - Learner

My main highlight was to gain knowledge of the operation of the standard in practice.

Martin Crehan - Learner

The trainer was fantastic and made sure regular breaks took place so information could be digested. She made it a relaxed environment to ask questions and discuss topics. My main highlight was gaining a more detailed understanding of the standard and being able to communicate and ask questions with other delegates.

James Pool - Learner

The course was very informative. It is clear that the trainers had expert knowledge. They are very experienced in developing and applying the standards so really know the subject matter. It was great to have an opportunity to tap into that.

Nikki McKinnery - Learner

The course gave me an insight into the 17021-1 standard including and overview of its structure and content. The exercises were well planned to help navigate the standard and supporting guidance documents.

Anonymous - Learner

The main highlight was gaining a better understanding of 17021-1, being able to hear different views and questions from others. Having the knowledge from the trainers was great.

Anonymous - Learner

FAQs

Once you have successfully completed the ISO 17021-1 Awareness course, you will receive a certificate of attendance as well as a digital badge which can be shared on social media to showcase your new skills to your network.

Successful completion of the ISO 17021-1 Awareness course will require your full attendance and active participation. Activities to check learners’ understanding will often be scheduled after key topics, but there is no individual test or exam.

We recommend a minimum of four delegates for the in-company ISO 17021-1 Awareness course. Some courses can have up to twenty participants. Please contact our Sales Team at [email protected] or call us on +44 (0) 1784 429018 to discuss your in-house virtual or on-site course requirements.

  • Courses are developed by UKAS, the UK’s sole national accreditation body with over 25 years’ experience in assessing to the standards.
  • Dedicated training advisors to help find the best course or training programme for you.
  • Trainers who are practicing Assessment Managers or Technical Assessors for UKAS, specialising in the standard they teach.
  • Leading virtual platform facilitating interaction throughout, including group exercises, quizzes and role play.
  • In-company courses for multiple delegates, with options for either virtual or on-site delivery.
  • eLearning modules for those looking for bitesize learning.
  • UKAS Academy certificate and digital badge to share on your socials and add to individual training records for increased confidence in your competency.

Please contact our training advisors at [email protected] or call +44 (0) 1784 429018 to discuss the current availability of each course.

  • The trainer-led ISO 17021-1 Awareness course can be booked at £1185.00 + VAT per delegate with a purchase order number, and will be invoiced as soon as the booking is processed. The invoice can be cleared by BACS or card payment over the phone. The invoice value must be paid by the course start date.
  • eLearning modules can be purchased online with a credit or debit card. If you are spending over £250 in a single transaction please contact our training team for additional payment options.

The minimum requirements of the ISO 17021-1 Awareness course are:

  • Access to a copy of the ISO/IEC 17021-1:2015 standard.
  • Virtual courses will require the Adobe Connect application. Download links for this free programme can be found within our minimum requirements.

The virtual ISO 17021-1 Awareness course is delivered using Adobe Connect. Links to download this free application, alongside the minimum requirements for virtual courses, can be found here. Our virtual courses are highly interactive and include group exercises, discussions and regular delegate participation throughout.
We strongly suggest you check you are able to download and test the Adobe Connect application prior to booking your virtual course. If you have any issues with the download or test, please don’t hesitate to contact [email protected].

Meet the trainers

All UKAS trainers are dedicated professionals with years of practical experience in their specialist areas. Many UKAS trainers have previously worked as Assessment Managers, giving delegates the benefit of their wealth of knowledge.

Contact us

Need more information? To discuss your training needs, enquire about an in-house course or talk to a member of the UKAS Academy team about different course options, complete this enquiry form and one of our training specialists will be in touch.