ISO/IEC 17043:2023 Awareness course


Book now

This highly interactive two-day course provides an understanding of ISO/IEC 17043 – the International Standard relating to conformity assessment in proficiency testing. Proficiency Testing (PT) schemes accredited to this standard have demonstrated robust and impartial quality approaches that can be trusted by the users of these schemes.

  • Overview

    This course provides delegates with an understanding of the requirements for quality and competence of proficiency testing (PT) providers. The awareness gained will be useful in preparing for accreditation and developing as a PT provider, as well as for those who have already been assessed and accredited to ISO/IEC 17043 to gain enhanced awareness of effective QMS mechanisms, scheme design and an outline of the assessment processes.

    This course is split into three sections:

    • Part One – Self-directed eLearning module (mandatory completion required prior to access to trainer-led sessions), taking approximately four hours to complete
    • Part Two – Trainer-led face-to-face/Virtual instructor-led workshop
    • Part Three – Self-directed eLearning module including a post-course effectiveness check and further reflections to consolidate your learning

    Delegates who complete this training will be able to attend our free post-course drop-in sessions to support their learning. The hour-long virtual sessions run monthly and can be attended as many times as required to ask our training team any post-course questions.

    Please ensure you read the minimum requirements for this course before booking to attend.

  • Learning outcomes of this course

    This course focuses on understanding and applying the standard to ensure effective scheme design, management system implementation and conformity in an assessment context.

    By the end of this course, delegates will:

    • Develop the knowledge required to structure and implement effective management systems.
    • Be confident in identifying critical aspects of their own organisation to ensure conformance with 17043:2023.
    • Develop awareness of the association with accreditation requirements of ISO/IEC 17011:2017 and the impact of PT provision on other accredited services.
    • Understand the associations between PT providers, their schemes, 17043:2023 conformity and organisations that oversee the participant and scheme performance.

    Delegates who attend the course in full will receive a certificate of attendance once their invoice has been settled.

  • Key topics
    • Scheme design and framework
    • Determining fitness for purpose and validation of scheme
    • Resource, personnel and competence requirements
    • Scheme item preparation and quality control
    • Importance of robust analysis of scheme design
    • Outline of statistical method review using ISO 13528
    • Effective management system mechanisms
  • Who should attend?

    This course is designed for any individuals responsible for, or involved in, the management of services, quality support and/or technical management of schemes relating to PT or External Quality Assessment (EQA) in the following roles:

    • Service/Organisation Managers
    • PT Scheme Managers, Leads and Coordinators
    • Quality Managers, Coordinators and Officers
  • Minimum requirements

    Learners will be required to complete a pre-course exercise for this course and are responsible for ensuring that approximately four hours are dedicated to this activity prior to attending the instructor-led session.

    NOTE: If the pre-course submission is not completed at least one week in advance of the course start date, the learner will not be permitted to access the instructor-led session and the standard terms and conditions of transfer/cancellation will apply.

    Delegates will need access to the ISO/IEC 17043:2023 Standard and ISO 13528:2022 Standard, either electronic or hard copies. Standards can be purchased from BSI or ISO.

    UKAS Academy virtual courses are usually delivered via the Adobe Connect application. Download links for this free programme can be found within our minimum requirements.

    Any additional requirements will be detailed in the joining instructions sent after a booking has been confirmed.

  • Meet the trainers

    All UKAS trainers are dedicated professionals in their own right with years of practical experience in their specialist subjects.  Many UKAS trainers have previously worked as Assessment Managers, giving delegates the benefit of their wealth of knowledge.

  • FAQs

    Will I receive an ISO 17043 Awareness course certificate?

    Once you have successfully completed ISO 17043 Awareness course, you will receive a certificate of attendance as well as a digital badge which can be shared on social media to showcase your new skills to your network.

    Will I need to take an exam?

    Successful completion of the ISO 17043 Awareness course will require your completion of the pre-course work, full attendance and active participation during the trainer-led session and taking the post-course online learning and knowledge check. Activities to check learners’ understanding will often be scheduled after key topics during the trainer-led session, but there is no final exam.

    What are the minimum and maximum delegate numbers for the in-company ISO 17043 Awareness course?

    We recommend a minimum of four delegates for the ISO 17043 Awareness course. Some courses can have up to twenty participants. Please contact our Sales Team at [email protected] or call us on +44 (0) 1784 429018 to discuss your in-house virtual or on-site course requirements.

    What are the benefits of the UKAS Training Academy?

    • Courses are developed by UKAS, the UK’s sole national accreditation body with over 25 years’ experience in assessing to the standards.
    • Dedicated training advisors to help find the best course or training programme for you.
    • Trainers who are practicing Assessment Managers or Technical Assessors for UKAS, specialising in the standard they teach.
    • Complimentary post-course clinic support for 12 months after course completion, with monthly access to UKAS trainers to address any challenges faced after the course.
    • Leading virtual platform facilitating interaction throughout, including group exercises, quizzes and role play.
    • In-company courses for multiple delegates, with options for either virtual or on-site delivery.
    • eLearning modules for those looking for bitesize learning.
    • UKAS Academy certificate and digital badge to share on your socials and add to individual training records for increased confidence in your competency.

    What availability do you have on the ISO 17043 Awareness course?

    Please contact our training advisors at [email protected] or call us on +44 (0) 1784 429018 to discuss the current availability of each course.

    What is blended learning and why is it beneficial?

    Blended learning combines self-directed eLearning with trainer-led sessions, in a seamless learning flow. This allows the learner flexibility in completing ‘part one’ of the course and ensures all learners enter the trainer-led session with the same knowledge of the foundational principles to be further explored and expanded upon during the course.
    This blended course also includes additional content, reflection exercises and quizzes after the trainer-led session, designed to consolidate the delegate’s learning and enhance knowledge retention. Blended courses also include post-trainer-session eLearning, to consolidate the delegate’s learning and improve knowledge retention.

    What are the costs for the ISO 17043 Awareness course and how do I pay?

    • The blended ISO 17043 Awareness course can be booked at £1350.00 + VAT per delegate with a purchase order number, and will be invoiced as soon as the booking is processed. The invoice can be cleared by BACS or card payment over the phone. The invoice value must be paid by the course start date.
    • eLearning modules can be purchased online with a credit or debit card. If you are spending over £250 in a single transaction please contact our training team for additional payment options.

    Do you provide post training support?

    The ISO 17043 Awareness course price includes access to our post course clinics, which are run virtually every month and are open to all delegates for a 12-month period after attending qualifying UKAS Academy training.
    This blended course also includes post-trainer-session eLearning, to consolidate the delegate’s learning and improve knowledge retention.

    What are the minimum requirements of the ISO 17043 Awareness course?

    The minimum requirements of the ISO 17043 Awareness course are:

    • Completion of a self directed Part 1 eLearning module (approximately four hours in duration).
    • Access to a copy of the ISO/IEC 17043:2023 Standard.
    • Access to a copy of the ISO/IEC 13528:2022 Standard.
    • Access to two computer screens for group exercises (if virtual).
    • Virtual courses will require the Adobe Connect application. Download links for this free programme can be found within our minimum requirements.

    How is the virtual ISO 17043 Awareness course delivered?

    The virtual ISO 17043 Awareness course is delivered using Adobe Connect. Links to download this free application, alongside the minimum requirements for virtual courses, can be found here. Our virtual courses are highly interactive and include group exercises, discussions and regular delegate participation throughout.
    We strongly suggest you check you are able to download and test the Adobe Connect application prior to booking your virtual course. If you have any issues with the download or test, please don’t hesitate to contact [email protected].

Date/Time Venue Price
12/06/2024 - 13/06/2024 Virtual course £1350 exc VAT
25/09/2024 - 26/09/2024 Virtual course £1350 exc VAT
25/02/2025 - 26/02/2025 Virtual course £1350 exc VAT

If you are experiencing problems with the booking form, or you need to book more than 4 delegates on a course, or wish to discuss your training needs please complete the training enquiry form.

Booking contact details

Yes

Invoice address

Course booking

Are you UKAS accredited?

Do you have any dietary requirements?











Course enquiry form