ISO/IEC 17020:2012 Awareness course

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This two-day course provides delegates with an appreciation of the requirements of ISO/IEC 17020 and related UK and international guidance, and its application to accreditation for various types of inspection activity. The course will also include an introduction to the UKAS assessment and accreditation process.

  • Overview

    The course aims to help delegates increase their awareness of the standard and its application in differing inspection body environments with reference to UKAS processes used for assessment and reporting purposes. Additionally, key differences between ISO/IEC 17020: 2012 and other accreditation conformity assessment standards used for accreditation will be highlighted where relevant.

    Please ensure you read the minimum requirements for this course before booking to attend.

  • Learning outcomes of this course

    By the end of this course, delegates will have:

    • A detailed knowledge of the standard, delivered by practising UKAS lead assessors
    • The ability to successfully apply the standard to meet the requirements for impartiality, resource, process, management systems and independence
    • Practical ideas to implement effective processes to deliver inspection services

    Delegates who attend the course in full will receive a certificate of attendance once their invoice has been settled.

  • Key topics
    • Scope, Definitions and Principles
    • Impartiality and Independence
    • Confidentiality
    • Organisation and Management
    • Resource, Competence and Personnel
    • Facilities and Equipment
    • Subcontracting
    • Inspection Method and Procedures
    • Handling Samples
    • Records
    • Complaints and Appeals
    • Management System Requirements
  • Who should attend?

    The course is aimed at any individual responsible for some aspect of quality and/or technical support activity within their inspection body. This could include:

    • Technical Managers
    • Quality Managers, Coordinators and Officers
    • ISO/IEC 17020 Technical Assessors and Consultants
    • The course will be particularly useful for those looking to gain accreditation.
  • Minimum requirements

    Delegates will need access to the ISO/IEC 17020:2012 Standard, either electronic or hard copy. Standards can be purchased from BSI or ISO.

    UKAS Academy virtual courses are usually delivered via the Adobe Connect application. Download links for this free programme can be found within our minimum requirements.

    Any additional requirements will be detailed in the joining instructions sent after a booking has been confirmed.

  • Meet the trainers

    All UKAS trainers are dedicated professionals with years of practical experience in their specialist areas.  Many UKAS trainers have previously worked as Assessment Managers, giving delegates the benefit of their wealth of knowledge.

Date/Time Venue Price
31/10/2023 - 01/11/2023 Moor Hall, Maidenhead £1125 exc VAT
09/01/2024 - 10/01/2024 Virtual course £1125 exc VAT
13/03/2024 - 14/03/2024 Ashorne Hill, Leamington Spa £1125 exc VAT

If you are experiencing problems with the booking form, or you need to book more than 4 delegates on a course, or wish to discuss your training needs please complete the training enquiry form.

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