This two-day course provides delegates with an appreciation of the requirements of ISO/IEC 17020 and related UK and international guidance, and its application to accreditation for various types of inspection activity. The course will also include an introduction to the UKAS assessment and accreditation process.
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Overview
The course aims to help delegates increase their awareness of the standard and its application in differing inspection body environments with reference to UKAS processes used for assessment and reporting purposes. Additionally, key differences between ISO/IEC 17020: 2012 and other accreditation conformity assessment standards used for accreditation will be highlighted where relevant.
Please ensure you read the minimum requirements for this course before booking to attend.
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Learning outcomes of this course
By the end of this course, delegates will have:
- A detailed knowledge of the standard, delivered by practising UKAS lead assessors
- The ability to successfully apply the standard to meet the requirements for impartiality, resource, process, management systems and independence
- Practical ideas to implement effective processes to deliver inspection services
Delegates who attend the course in full will receive a certificate of attendance once their invoice has been settled.
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Key topics
- Scope, Definitions and Principles
- Impartiality and Independence
- Confidentiality
- Organisation and Management
- Resource, Competence and Personnel
- Facilities and Equipment
- Subcontracting
- Inspection Method and Procedures
- Handling Samples
- Records
- Complaints and Appeals
- Management System Requirements
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Who should attend?
The course is aimed at any individual responsible for some aspect of quality and/or technical support activity within their inspection body. This could include:
- Technical Managers
- Quality Managers, Coordinators and Officers
- ISO/IEC 17020 Technical Assessors and Consultants
- The course will be particularly useful for those looking to gain accreditation.
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Minimum requirements
Delegates will need access to the ISO/IEC 17020:2012 Standard, either electronic or hard copy. Standards can be purchased from BSI or ISO.
UKAS Academy virtual courses are usually delivered via the Adobe Connect application. Download links for this free programme can be found within our minimum requirements.
Any additional requirements will be detailed in the joining instructions sent after a booking has been confirmed.
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Meet the trainers
All UKAS trainers are dedicated professionals with years of practical experience in their specialist areas. Many UKAS trainers have previously worked as Assessment Managers, giving delegates the benefit of their wealth of knowledge.
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FAQs
Will I receive an ISO 17020 Awareness course certificate?
Once you have successfully completed the ISO 17020 Awareness course, you will receive a certificate of attendance as well as a digital badge which can be shared on social media to showcase your new skills to your network.
Will I need to take an exam?
Successful completion of the ISO 17020 Awareness course will require your full attendance and active participation. Activities to check learners’ understanding will often be scheduled after key topics, but there is no individual test or exam.
What are the minimum and maximum delegate numbers for the in-company ISO 17020 Awareness course at our organisation?
We recommend a minimum of four delegates for the in-company ISO 17020 Awareness course. Some courses can have up to twenty participants. Please contact our Sales Team at [email protected] or call us on +44 (0) 1784 429018 to discuss your in-house virtual or on-site course requirements.
What are the benefits of the UKAS Training Academy?
- Courses are developed by UKAS, the UK’s sole national accreditation body with over 25 years’ experience in assessing to the standards.
- Dedicated training advisors to help find the best course or training programme for you.
- Trainers who are practicing Assessment Managers or Technical Assessors for UKAS, specialising in the standard they teach.
- Leading virtual platform facilitating interaction throughout, including group exercises, quizzes and role play.
- In-company courses for multiple delegates, with options for either virtual or on-site delivery.
- eLearning modules for those looking for bitesize learning.
- UKAS Academy certificate and digital badge to share on your socials and add to individual training records for increased confidence in your competency.
What availability do you have on the ISO 17020 Awareness course?
Please contact our training advisors at [email protected] or call +44 (0) 1784 429018 to discuss the current availability of each course.
What are the costs for the ISO 17020 Awareness course and how do I pay?
- The trainer-led ISO 17020 Awareness course can be booked at £1185.00 + VAT per delegate with a purchase order number, and will be invoiced as soon as the booking is processed. The invoice can be cleared by BACS or card payment over the phone. The invoice value must be paid by the course start date.
- eLearning modules can be purchased online with a credit or debit card. If you are spending over £250 in a single transaction please contact our training team for additional payment options.
What are the minimum requirements of the ISO 17020 Awareness course?
The minimum requirements of the ISO 17020 Awareness course are:
- Access to a copy of the ISO/IEC 17020:2012 standard.
- Virtual courses will require the Adobe Connect application. Download links for this free programme can be found within our minimum requirements.
How is the virtual ISO 17020 Awareness course delivered?
The virtual ISO 17020 Awareness course is delivered using Adobe Connect. Links to download this free application, alongside the minimum requirements for virtual courses, can be found here. Our virtual courses are highly interactive and include group exercises, discussions and regular delegate participation throughout.
We strongly suggest you check you are able to download and test the Adobe Connect application prior to booking your virtual course. If you have any issues with the download or test, please don’t hesitate to contact [email protected].
